Work package 6

Work package 6

Enhanced capacity building strategy for primary care staff, as well as, preparation and implementation of recommended interventions in selected implementation sites (Greece, Italy, Croatia, Slovenia, Hungary, Austria)


This WP has two main objectives:

Objective 1 aimed at enhancing the capacity building of the primary care workforce through 1) the assessment of the existing situation and 2) the development of an online course with training material for local primary care professionals and refugees who are primary care professionals. For this objective MUW is responsible with the support of the intervention site countries (Greece, Italy, Croatia, Slovenia Hungary and Austria) regarding the assessment and all EUR-HUMAN partners regarding the online course.

  • For the assessment each intervention site country (Greece, Italy, Croatia, Slovenia, Hungary, and Austria) provided input regarding their national as well as implementation site situation by writing a structured national report on the base of research with 3 methodological approaches:
    1. Narrative literature reviews (search of local grey and scientific literature and reports);
    2. (Semi-) structured interviews with local primary health care providers treating refugees and other migrants and stakeholders involved in the organization of primary health care for refugees;
    3. Participant observation in refugee camps and centres.

The summary report which was deliverable 6.1 described the situation as it was in April and May 2016.

  • For the development of the online course an English template for a multifaceted, integrated, person-centred, multidisciplinary course was developed by the team of the MUW for the target group of primary health care providers who are responsible for the health care of refugees and other migrants. The course was developed based on the results of:
  • WP 2 (D 2.1 – PLA groups with refugees and other migrants),
  • WP 3 (D 3.1 & 3.2 – systematic literature review and questionnaire survey with stakeholders),
  • WP 4 (D 4.1 – expert consensus meeting),
  • WP 5 (D 5.1 & 5.2 – literature review regarding psychological first aid and MHPSS & Continuity of Psychosocial Refugee Care)
  • WP 6 (D 6.1 – assessment of local situation and resources available via semi-structured interviews with primary care providers and stakeholders, narrative literature review and participant observations).

The course also includes the checklists, guidelines, tools, training material and interventions described in:

  • WP 1 (Workflow chart: Primary Health Care (PHC) for refugees and other migrants)
  • Dev 3.1 & 3.2 (ATOMIC checklist)
  • Dev 4.2 (Set of guidelines, guidance, training and health promotion materials for optimal primary care for newly arrived migrants including refugees)
  • Dev 5.1 (Protocol with procedures, tools for rapid assessment and provision of psychological first aid and MHPSS)
  • MEM-TP course funded by the European Commission´s Consumers, Health, Agriculture and Food Executive Agency (CHAFEA) under the 2008-2013 Health Programme
  • Already existing documents and links from IOM, CDC, ECDC, EC, WHO, UNHCR etc.

Experts in particular fields supported the development of the course and created corresponding content.

The following picture shows an overview of the influences on the content of the online course.




Due to the aforementioned the online course consists of eight modules, each with several chapters and pre- as well as post-module-questions for each module (the modules are described in detail in the training material chapter of the EUR-HUMAN website).

For objective 2, within the intervention preparation and implementation phase of the EUR-HUMAN project each intervention site country needs to adapt and translate the English template of the course country-specifically and target-group-specifically if they chose to select the online course as underlying training for their intervention. In general, each intervention site country needs to choose at least one intervention and underlying training out of the EUR-HUMAN portfolio of checklists, guidelines, guidance, tools and training materials for the interventions and underlying trainings. The following table provides an overview of the portfolio:




Structured national reports about the interventions selected and implemented will serve as basis for the deliverable 6.2 Summary report on the interventions that were implemented by the different implementation site countries.


D6.1 – Download File here

D6.2 -Download File here